Terms & Conditions

Effective Date: 13 July 2026

Welcome to SENTracker. By creating an account, accessing, or using SENTracker, you agree to these Terms & Conditions.

1. About SENTracker

SENTracker is a digital platform designed to help parents and carers organise, store, manage, and generate reports from SEND-related evidence and documentation.

2. Not Professional Advice

SENTracker is an organisational and record-keeping tool only.

SENTracker does not provide medical, legal, educational, therapeutic, safeguarding, financial, or diagnostic advice. Any AI-generated summaries, analyses, insights, or reports must be reviewed by the user and should not be relied upon as professional advice.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to provide accurate information when creating your account and to keep your details up to date.

4. User Content

You retain ownership of all content you upload to SENTracker, including notes, voice recordings, screenshots, documents, reports, and other materials.

By uploading content, you grant SENTracker permission to process that information solely for the purpose of providing the service.

5. Acceptable Use

You agree not to:

• Use SENTracker for unlawful purposes;

• Upload malicious software or harmful content;

• Attempt to gain unauthorised access to the platform;

• Interfere with the operation or security of the service;

• Share your account credentials with others.

6. AI-Assisted Features

SENTracker uses AI-assisted tools to help organise and summarise information.

While we aim to provide useful outputs, AI-generated content may contain inaccuracies or omissions. Users are responsible for reviewing all generated content before using it in meetings, assessments, reviews, applications, or other formal processes.

7. Subscriptions and Payments

Subscriptions are billed through Systeme.io and associated payment providers, including Stripe.

Payments are processed securely by those providers and SENTracker does not store full payment card details.

Subscription fees are charged in advance and are non-refundable except where required by applicable law.

8. Cancellation

You may cancel your subscription at any time.

Unless stated otherwise, your access will continue until the end of the current billing period.

9. Availability

We aim to provide a reliable and secure service but cannot guarantee uninterrupted access.

We may modify, update, suspend, or discontinue features where necessary to maintain or improve the platform.

10. Limitation of Liability

To the fullest extent permitted by law, SENTracker shall not be liable for any indirect, incidental, consequential, or special losses arising from the use of the platform.

SENTracker is provided on an "as available" basis without guarantees of uninterrupted availability, accuracy, or fitness for a particular purpose.

11. Privacy

Your use of SENTracker is also governed by our Privacy Policy.

Please review our Privacy Policy for information about how personal data is collected, stored, and processed.

12. Intellectual Property

All intellectual property rights relating to SENTracker, including the software, branding, design, and content created by SENTracker, remain the property of SENTracker.

Users retain ownership of content they upload to the platform.

13. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated versions will be published on this page with a revised effective date.

14. Contact

If you have any questions regarding these Terms & Conditions, please contact:

Email: Kate@toomanytabscoaching.co.uk

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.